Shipping policy

📦 Shipping Policy

Thank you for shopping with us! We specialize in carefully packaging and shipping vinyl records so they arrive in excellent condition. Please read below for important details about our shipping process.


🚚 Processing & Shipping Times

  • Processing Time: Orders are typically processed within 1–3 business days (Monday–Friday).

  • You’ll receive a shipping confirmation email with tracking details as soon as your order ships.

Estimated Delivery Times:

🇺🇸 United States (Domestic)

  • Standard (USPS Media Mail): 2–8 business days


📦 Vinyl Packaging

We understand how important condition is for collectors and audiophiles.

That’s why:

  • All vinyl records ship in high-quality, durable cardboard LP mailers with extra corner protection.

  • Whenever possible, records are shipped outside of their jackets to prevent seam splits.

  • Additional padding ensures the safest delivery possible.


💰 Shipping Rates

Shipping rates are calculated automatically at checkout and are flat-rate for U.S. Domestic.


❗ Lost, Damaged, or Delayed Orders

  • If your order is lost or arrives damaged, please contact us at [your email] within 7 days of delivery.

  • For damaged items, please include photos of the record, packaging, and shipping label.

  • We are not responsible for delays caused by carriers, customs, or incorrect addresses.


🔁 Returns & Exchanges

Please visit our Return Policy page for more information about returns and exchanges due to shipping issues or other concerns.


📬 Need Help?

Feel free to reach out with any shipping questions:

📧 Email: rocksaltashton@gmail.com]
📱 Instagram: @ashtondeanallen